Refund, Cancellation, & Transfer Policy Nov 2012- Dec 2013
Endurancesmith has a strict policy of not issuing cash or credit refunds. All transactions are final.
Why does Endurancesmith have a “no refund” policy?
Actually, most other event companies have a similar policy and for good reasons. To prepare for your memorable and safe experience, our expenses begin months prior to registration opening, and will typically continue for a period of time after the event is officially over. Event operating expenses are non-refundable or transferable. To keep entrant fees affordable and at minimums, the costs incurred due to an entrant who has to cancel, should not be burdened by the event or passed on to the other entrants. Endurancesmith thanks you for your understanding.
2. Cancellation and Transfer Policy
Endurancesmith does recognize that things can intervene and disrupt entrant’s race plans and schedule. To be reasonable, Endurancesmith does allow an entrant or team the one time option to: A. Cancel a current registration for an event, and receive a credit for paid entry fees, which can then be used for another Endurancesmith endurance event. B. Transfer to another person or team.
An entrant or team can cancel their registration for an event at any time up to 7 calendar days prior to the event.
The entrant or team will receive a credit for total amount paid, minus the transaction processing fees and onetime/ per entrant $25 administrative fee.
Entrant or team transfers must occur prior to online registration officially closing. NO Exceptions.
The canceled entrant or team entry fee credit will redeemable for up to a period of 365 days from the date of cancellation.
Transfers are redeemable for any Endurancesmith endurance event.
Please note that at this time ALL cancellations and transfers are administrated by the race organization. It’s the entrant’s responsibility to contact and confirm that their cancellation has been received according to the organizations guidelines.
3. Event Cancellation Policy
The event can be altered, postponed or cancelled with no refunds due to Act of God. Such occurrences could be but not limited to forest fires, earthquakes, inclimate weather, floods or other natural disasters for which no one can be held responsible. Additional occurrences of police or state activity, acts and or threats of terrorism could incur cancellation or postponement. In the event that an event is cancelled or altered due to any of the above; Endurancesmith reserves the right not to issue credits, transfers or refunds.
4. Event Changes or Alterations
Endurancesmith reserves the right to modify or change the event course at any time prior to or after the official start of the event with regards to the safety operation plan of the event; Endurancesmith reserves the right not to issue credits, transfers or refunds.
5. Contact Us
If you have any questions or suggestions regarding our Refunds, Cancelation and Transfer Policy, please contact us as at:
PO box 4445
Santa Barbara, CA 93140
Ofc (805) 617-0724
Fax (805) 617-0725
admin at endurancesmith dot com
6. Effective Date
The Refunds, Cancelation and Transfer Policy was last modified on November 20, 2012
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